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Beyond Barcode Tech, Inc. (DBA--Barcode Technologies,
Inc., founded in 1994) is the worldwide leading supplier and distributor
of barcode and related products.
Here is our Return Policy,
RMA POLICY (for USA customers)
1. A Return Materials Authorization (RMA) number is required for all returns.
2. An RMA number is valid for 30 days.
3. The RMA number must be visible on all returns.
4. Barcode & Beyond does not accept returns of Print heads, Bar Code Media, Software.
5. Misships must be claimed within 10 days of Barcode & Beyond invoice date.
6. Product will be returned to customer under the following circumstances:
a. If a product is returned missing any components sent with the original order.
b. If the condition of the returned product is in any way misrepresented.
c. If the received product is damaged in any way.
d. If there is not a valid and visible RMA number.
e. If a product returned on a DOA is tested as full functioning product.
f. If product is received over 30 days after the date the RMA number is issued.
NON-DOA RETURNS POLICY - All products
1. NO open box returns for non-DOA products. Product box must be clean and
undamaged, with no marks of any kind. This includes wrting, stamps or shipping
labels. ie. Written RMA numbers. All products must be double boxed.
2. Original manufacturer's packaging, both inside and outside must be used. Returns must be
complete with all manuals, cables, warranty cards, static bags, etc. just as the Customer
received them.
3. Customers have 30 days from date of invoice to request a non-DOA return. The RMA # issued
is valid for 30 days from issue date.
4. There will be a restocking fee on returns resulting from customer error.
5. Non-DOA configured product may not be returned.
6. For customers on credit terms, credit will be applied to your account when the product is
received by Barcode & Beyond.
7. For customers on C.O.D. or Credit Card status, replacement product will be sent upon receipt
of product by Barcode & Beyond. If desired, we will send replacement product at your normal
C.O.D./Credit Card status and you can request from the credit department a refund/credit to
your card when the returned product is received by Barcode & Beyond.
8. Customer is responsible for freight costs when returning product.
DOA RETURNS POLICY
1. Refer to manufacturer's Warranties and Returns Policies.
2. If the product is tested and the problem is not duplicated, there may be no problem found fee
charged.
3. Products that show signs of use are not returnable to Barcode & Beyond as DOA.
4. For customers on credit terms, credit will be applied to your account when the product is
received by Barcode & Beyond. Replacement product will be sent in advance, freight free
via UPS Ground.
5. For customers on C. O. D. or credit status, replacement product will be sent upon receipt of
product by Barcode & Beyond. If desired, we will send replacement product at your noemal
C.O.D./Credit Card status and you can request from the credit department a refund/credit to your
card when Barcode & Beyond receives the returned product.
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